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Timely Access to Primary Care for Patients with Chronic Diseases: A Review of Clinical Benefit, Cost-Effectiveness, and Guidelines

Last updated: October 12, 2016
Project Number: RC0812-000
Product Line: Rapid Response
Research Type: Devices and Systems
Report Type: Summary with Critical Appraisal
Result type: Report

Question

  1. What are the clinical benefits associated with timely access to primary care or primary care teams for patients with chronic diseases?
  2. What is the cost-effectiveness of timely access to primary care or primary care teams for patients with chronic diseases?
  3. What are the evidence-based guidelines associated with timely access to primary care or primary care teams for patients with chronic diseases?

Key Message

Two studies, including analyses of survey data, suggested there was no statistically significant association between timely access to primary care and emergency department use for patients with chronic diseases. Results need to be interpreted in the light of limitations of these studies.No cost-effectiveness studies or evidence-based guidelines on timely access to primary care or primary care teams for patients with chronic diseases were identified.